651. E-Administration and Public Service Delivery in Federal Inland Revenue Service (FIRS) in Nigeria
1.1Background
One of the most revolutionary realizations in the organization of human societies and one that takes on the magnitude of a necessity to human survival is the discovery that institutions could be designed to cater for the interests of members of the society, this realization culminated in the formation of governments and the entrusting of such governments with delivery of public services covering different aspects of living. According to Chukwuemeka et...